FAQs

What are your cancellation policies for classes & workshops?

  • Class credit: As your spot is confirmed with your payment & a confirmation email, you will ONLY receive class credit if you cancel or reschedule on the site at least 5 hours prior. No exceptions.

  • Your class credit is available for use for the SAME class type & is valid for up to 45 days from the original purchase date.

  • Workshop & program deposits are non-refundable.

    • If cancelled more than 4 days prior to your start date, your remaining balance for the workshop/program will be issued in gift cards that can be applied for classes, workshops and programs.

Rescheduling/cancellations are processed by using the link in your confirmation email.

A no-show fee of $15 applies when you fail to cancel before class & fail to notify us before class end time for our regular classes.

ALL CREDITS EXPIRE THE YEAR OF THE REGISTRATION & DO NOT CARRY INTO THE FOLLOWING YEAR.

ALL NON-LA CLASSES ARE NOT REFUNDABLE.

How does the waitlist work when a class/workshop is sold out?

Dm @moveintouch to be on the waitlist & once a spot opens up you will be contacted via IG (so keep an eye out your messages) A tip is to ask for your number on the waitlist, if your number is 7 or less, most likely you will be able to join!

It is my first class, what do I need to bring?

Water, socks, knee pads & your dancing heels. Feel free to bring options of clothes or heels if it makes you more comfortable.

Also highly recommend watching our “How to take class“ mini series on Youtube on what you need to know mindset-wise when it comes to class.

What kind of heels are the best for dancing, especially to start off with?

First, please know that heels are OPTIONAL, feel free to bring them and try them out if it is your first time.

I recommend wearing booties/heels (around 3 inches) that cover your ankles to start, preferably NO platform and NO chunky heels since they cause injuries easier even though more comfortable. Open-toed heels are recommended for floor work.

Stay tuned for our own heels ;)

Where can I find my class footages?

Your footage will be ready 6-7 days after class unless any external situations occur. The link to download can be found on ig story of @moveintouch on that day as well as ig highlight. (note that the file could be unavailable after 2 months)